Account Verification
In order to keep your account safe, protect your funds, and unlock certain promotions in Natural8 India, we recommend completing the verification process (KYC) soon after creating an account.
To get a verified account, players will need to confirm their:
- Registered Email / Mobile Number
- Identity
- Address
Please be assured that any information you give us will be treated with the utmost confidentiality and shall not be revealed to any third party . We are not obliged to share any information with anyone.
How Do I Verify My Email / Mobile Number?
- Log into your Natural8 India account
- Click on your Profile Icon (Step 1) > My Account (Step 2) > My Info > Verify (for email addresses) or SMS/Call (for mobile)
- Click the verification link sent to your email or input the verification code* received on your mobile to complete the process
*In the event that you are unable to receive the code, please contact our 24/7 live support team for further assistance.
How Do I Verify My Identity and Address?
- Login to the Natural8 India app
- Click on your Profile Icon (Step 1) > My Account (Step 2) > My Documents
- Enter your details & attach your Standard Verification Documents
- Ensure all documents are clear and legible! Please allow up to 72 hours for the verification team to process all requests.
- You can return to this screen to check on the status of your uploaded documents.
Note: If you are having trouble completing your account verification, please contact our 24/7 live support team.
Standard Verification Documents
1. Photographic ID with Proof of Address: A front and back copy of a valid photographic ID is required. This can be in the form of a Passport, Aadhar Card, Driver’s License, or Residence Card. Please ensure that your full name, address, and photograph are visible on the document.
2. Permanent Account Number: This may be submitted in a copy of a PAN card or PDF file.
3. Proof of Identity: Please take a clear picture/selfie of you holding your submitted photographic ID and a white paper with your nickname and the latest date handwritten on it
4. Cancelled Cheque: Please provide a copy of a cancelled cheque for us to verify your bank account details for future withdrawal purposes.
Frequently Asked Questions (FAQs)
Got questions? We answer some of the most common questions about online poker. Contact our 24/7 live support if you can’t find what you’re looking for.
I have already completed my verification process, but why do I have to go through another verification process?
We have different levels of verification (KYC) status depending on the requirements of the many Payment Service Providers we work with.
Do I need to be verified to play at Natural8 India?
Yes, you are required to complete the verification process before you can start playing on Natural8 India.
Can I make a deposit and withdrawal without verifying my account?
No. You must complete the verification process before you can make a deposit or withdrawal.
My documents have been accepted, but my status is still showing unverified. Why?
In this situation, our Verification Team would have sent you an email with the reason stated. Please check your inbox/SPAM folder. Once you have completed the steps, please reply back to the same email so that they can complete the verification process.
Terms & Conditions
- Players must be aged 18 and above to participate.
- This promotion is subject to the terms and conditions of the Natural8 India website.
- Natural8 India is an advocate of safer gaming. If you feel you might have a problem, do seek further advice or counselling. Please also refer to our Responsible Gaming page.